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My experience was everything! From start to finish! The staff displayed compassion, patience and top notch professionalism the entire visit! I don't know if Eboni is my long lost cousin or sister, but she took great care of me!
Customer Service means a lot to me! If I could give them 10 Stars for the service and treatment I received, it still wouldn't be enough to express my gratitude! Doctor Wallace and the entire Staff at East Memphis Optometry made me feel appreciated!
Dr Wallace and his entire staff are friendly and efficient. He gives the most thorough eye exam I have ever had and I have had plenty in the 57 years I have worn glasses.
Also they do an excellent job fitting glasses and have patience helping you get the right fit. Their extensive line of frames can be customized with multiple colors and patterns to choose from.
Short version: Dr Wallace and staff are awesome!
His knowledge and recommendations have helped improve my vision and overall eye comfort. He helped me navigate decisions I had to make before cataract surgery. Overall, Dr Wallace is extremely knowledgeable with up to date info on eye care and treatments; he involves me in deciding which are best for me.
Everyone from those I talk to on the phone to the admin personnel to the great optician(!) treat me with warm, caring respect.
This practice is progressive, both in eye care treatment and eyewear. I’ve seen frames spanning conservative to BOLD styles and have fun browsing anytime I visit.
I HIGHLY RECOMMEND EMO!
Dr Wallace, and Staff were very....Dr Wallace really listened to me. He was very professional with explaining everything concerning my eye. He referred me to another doctor, that specializes with images. My only disappointment was having to pay out of pocket 115.00 up front...I guess their standard procedure is to collect the full payment before sending the claim to the insurance company. But overall services were excellent!
I’ve been going to EMO for years and always have a wonderful experience! The staff is friendly and personable while also being helpful and professional. Dr. Wallace is the best! Highly recommend!
Dr. Parkin and all of the employees at this facility were delightful. Dr. Parkin was extremely punctual and took his time to explain things to me in detail. He answered all of my questions and was very kind. The person at the front desk helped me pick out the perfect frames and helped me sort through many frames before coming to a conclusion. She was very receptive and honest and she listened to all of my needs. I’m happy that I came here!
Had my 1st eye exam in years & Dr. Parkin's office is so wonderful! From booking the appt to the end of the exam, it was a pleasant and stress-free experience. The office staff are so kind and helpful, and Dr. Parkin explained everything so thoroughly that I could understand and walk out that door with no worries. Highly recommend!
Not only did Dr. P show his expertise by explaining to me what and why he was doing, but he and the women at the front were so cool, it made me feel at ease
There is no better eye doctor period. Dr. Parkin and his staff are so wonderful, helpful, thorough, and so incredibly sweet, you wish you had a reason to show up at his office every Saturday!
I was greeted quickly by name by the young lady in the from desk. I didn’t get her name. I was first seen by Erica, she was so professional and put me at ease. She initially started the pre testing for Dr. Wong and I was very pleased with her. She is definitely a great asset to Seeta Eye Center. I was seen by Dr. Wong who was also so pleasant. I moved from NYC to Orange County and I needed to find a new eye doctor near me and I am very please with Dr. Wong. Overall the clinic was great. I am a client now. I highly recommend this clinic. Everyone here is so friendly and very knowledgeable.
Dr. Modi and the staff at Seetaeye did an amazing job. I had been wearing glasses since I was 7 and had contacts since 7th grade, the work that they have done on my eyes is absolutely amazing. They are all very professional and explain every step very clearly. To anyone thinking about having lasik done definitely go see Dr. Modi and his staff.
What an amazing experience, I wish I got Lasik sooner! Dr. Modi and his staff are extremely professional. Dr. Modi makes sure to provide in-depth education for insuring individualized quality of care. Dr. Modi has a state-of-the-art facility that is extremely clean. During the survey, Dr. Modi walked me through the entire process and made me feel very comfortable and safe. I am so thankful and grateful to Dr. Modi and his entire team!!!!
Doctors,Nursing,The whole team were understanding,compassionate and very helpful.They explained everything as they were going and why.I would recommend this team to anyone.Because we know that it is the team that makes the dream work.Thank you for having patience with me Serra Eye.
Amazing team of professionals! Brought my dad here after going to several specialists who couldn’t help him with a severe eye condition. He received professional and compassionate care, from the front desk to the doctor who successfully and quickly provided a solution for his symptoms. There are few places like Seeta eye care, where the patient comes first and no one is rushing the appointment to get to the next client. I was highly impressed and will be returning for my own eye care.
Great office, one of the best health field office I have been to. Friendly and helpful staff, clean and modern office. Dr. Devlin is seriously one of the best, if not the best, doctor out there. And I've been around doctors all my life. She explains procedures and symptoms and every part of the exam on the patient's level. She doesn't just leave conditions un-explained and proposes a way forward. She is a local Gem. David, the optician of the office has been there, I was told, since Dr. Devlin has been in business, which to me means a lot, showing a great practice that is able to keep good staff. Thank you Dr. Devlin, David and Ashley, and all the staff behind the scenes. Keep serving our local community.
Dr Devlin is the best! I would recommend this practice to anyone looking for a great doctor with an amazing staff. Ashley and Lindsay are excellent business staff, always professional and friendly. David is a great optician, always patient with me as I pick out my next pair of glasses. The practice recently relocated to a new beautifully decorated office. 5 stars rating in everything they do! Thank you to Dr Devlin for many years of excellent service!
Dr. Devlin is the best of the best.
I was putting off getting my eyes checked for some time due to a somewhat bad experience I had in the past with another doctor, at another practice.
Dr. Devlin makes you feel at ease, she takes the time with you and does so in a very relaxed way. I did not feel rushed and I had a great experience.
Her "eye side manor" is excellent and although extremely professional, has a sense of humor and a make you feel at home determiner.
I also noticed (from her waiting room walls) that she is a very generous person. She supports many youth sports leagues which impressed me.
Dr. Devlin is a wonderful eye doctor—thorough and really listens. She is concerned with your overall health and is always friendly. You never feel rushed. Great experience.
Absolutely Recommend! excellent customer service here. I have a very busy schedule and they were very willing to work with me. I came in with a complaint that I have been telling eye doctors for YEARS ( light sensitivity) and they quickly went to work to help me. even going as far as to do some research to find which color tint might help. I called them the next day to tell them my findings in my own research ( yes I am one of those LOL) and they were already on the same page! This was very refreshing as a lot of doctors today seem to be more concerned with getting you in and out. once again absolutely recommend.
Dr.Parker could not have been kinder. She was so sweet and very friendly. The office and staff were all very nice and I would definitely visit again! Not pushy in the slightest to purchase glasses or contacts. This is the place to go to get your eyes checked!